Refund/Cancellation Policy

Return Policy
If there are any questions about refunds, feel free to contact us and we will do everything possible to make sure you are satisfied. Please email us at to process a refund.

Cancellation policy
If at any time you wish to cancel your order, please email us at and we will refund any orders that are canceled within at least 3 business days of purchase date.

Privacy Policy

Personal Information
Rainglen Academy only collects personal information when you request our services and only uses the information collected to provide those services for you. If you choose to make a purchase, you will be asked to provide contact information (such as your name) and your credit card number and expiration date. This information is used for billing purposes and to process your order. Rainglen Academy will handle all of this data with the utmost confidentiality.

Third Parties
Any personal information provided will not be traded, rented, sold or otherwise shared with anyone outside of Rainglen Academy, or used for reasons beyond those contemplated in this statement. From time to time, we may engage third parties to process your information on our behalf; however, none of Rainglen Academy's affiliates (such as our credit card company) have permission to retain, share, store or use personal information for any reason other than providing the requested service.

To prevent unauthorized access, disclosure and improper use of your information, we have established appropriate physical, electronic, and managerial safeguards to protect the information we collect in accordance with our privacy policy..

Terms and Conditions


The network of Rainglen Academy operated by Rainglen or its affiliates or subsidiaries, is comprised of various Web sites and Web pages. The Rainglen products are offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the (Rainglen Academy Web Site constitutes your agreement to all such terms, conditions, and notices. Your use of a particular Rainglen Academy website included within the Rainglen Web Sites network may also be subject to additional terms outlined elsewhere on that website (the "Additional Terms"). Additionally, the Rainglen Academy Web Pages may themselves contain additional terms that govern particular features or offers. In the event that any of the terms, conditions, and notices contained herein conflict with the Additional Terms or other terms and guidelines contained within any particular Rainglen website, then these terms shall control.

PLEASE READ THE FOLLOWING TERMS OF USE AND DISCLAIMERS CAREFULLY BEFORE USING THIS WEB SITE (this "Site"). By accessing or using this Site, you agree to these terms of use, conditions and all applicable laws. If you do not agree to these terms you may not use this Site.


Rainglen Academy reserves the right to change the terms, conditions, and notices under which the Rainglen Academy Web Sites are offered, including but not limited to the charges associated with the use of the Rainglen Academy Web Sites. You are responsible for regularly reviewing these terms and conditions.


Unless otherwise specified, the Rainglen Web Sites are for your personal and noncommercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from the Rainglen Web Sites.

You may display and, subject to any expressly stated restrictions or limitations relating to specific material, electronically copy, download and print hard copy portions of the material from the different areas of the Site solely for your own noncommercial use, or to place an order with Rainglen Academy or to purchase Rainglen Academy products. Any other use of materials on this Site, including but not limited to the modification, reproduction, distribution, republication, display or transmission of the content of this Site, without prior written permission of Rainglen Academy is strictly prohibited.

Harassment in any manner or form on the Site or any of the Rainglen Academy Websites, including via e-mail and chat or by obscene or abusive language is strictly forbidden. Impersonation of others, including a Rainglen Academy employee, host, or representative or other members or visitors on the Site is prohibited. You may not upload to, distribute, or otherwise publish through the Site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable, or which may constitute or encourage a criminal offense, violate the rights of any party or otherwise give rise to liability or violate any law. You may not upload commercial content on the Site or use the Site to solicit others to join or become members of any other commercial online service or other organization.


The entire content included in this Site, including but not limited to text, design, graphics, interfaces, or code and the selection and arrangements thereof is copyrighted as a collective work under the United States and other copyright laws, and is the property of Rainglen Academy. The collective work includes works that are licensed to Rainglen Academy. Copyright 2002, 2003. ALL RIGHTS RESERVED. All trademarks, service marks, and trade names (collectively the "Marks") are trademarks or registered trademarks of and are proprietary to Rainglen Academy.

Contact Us

Our Customer Care Specialists are available at or 559-760-9740.